DELIVERY & RETURNSHOW LONG WILL MY HAIR PILL ORDER TAKE TO ARRIVE?
Hair Pill dispatches all our items by courier for delivery usually within 1-2 working days. However, sometimes delivery can take up to 3 working days.
Please note our team works Mon-Fri. Cut off for processing an order for next day delivery is 12pm, so any order after 12pm on a Friday will be processed as a priority Monday.
If you're unsure on anything, please do reach out on email at firstname.lastname@example.org
HOW DO YOU SHIP ORDERS?
We ship our products using one of Amazon's fufillment centres here in the UK.
CAN I CHANGE DELIVERY DETAILS AFTER THE ORDER HAS BEEN PLACED?
If you make a mistake with your order please contact email@example.com and we will see if there's anything we can do. Our logistics, however are very efficient, if you order before 2pm, we normally try to have it dispatched the same day, so there won't be a lot of time to change the order. But if we can change it, we will.
HOW DO I RETURN AN ITEM?
Send an email to firstname.lastname@example.org, within 7 working days and please let us know your order number, product description, reason for return, and whether you'd like a replacement or refund.
All orders must be sent back unopened, in the same condition as they were supplied. And, they must be received within 14 days from the date that you received your order.
If you'd like a refund, the full order amount will be refunded to you and processed to your payment card within 30 days. However, we cannot cover the cost of your return postage.